11
Jan 12

Mobile Commerce

UK Mobile Christmas Shopping Grows from ‘About Zero’ in 2010 to $2 Billion.

Amdocs, a telecommunications provider, recently noted in a blog entry by Naomi Weiser two shoppers recently bought $100,000-plus Ferrari and “a new home via eBay subsidiary PayPal’s mobile app on Cyber Monday.

Don’t try this at home with Mum and Dad’s smartphone, kids!

Most of us use smartphones to purchase more modest items. Songs on iTunes, for example. But we’re heading towards big ticket territory, Weiser writes, noting recent findings from data research and analysis firm comScore  show that in September two-thirds of all smartphone owners made more substantial purchases on their phones.

UK retailers Argos, ASOS and Debenhams are trying to find ways to sell their products through mobile apps. American retailers like Toys R Us, JC Penney, Lowes, and Best Buy are testing such approaches as giving store reps mobile phones to help shoppers instantly compare prices and match them when necessary, Weiser says.

Overall, a bit over a third of smartphone owners have used their phone to make an actual  purchase at least once during their device ownership, the comScorestudy found.

Mobile commerce is one of those things that is rapidly morphing from a novelty into how society works. “The 300 largest U.S. mobile merchants will generate $5.37 billion in sales through mobile devices this year, more than double 2010,” Weiser says, citing a recent survey by Internet Retailer.

How fast has this growth been? Last year, according to Professor Joshua Bamfield, director of the Centre for Retail Research in Great Britain, mobile Christmas shopping in the UK totaled “about zero.” Bamfield estimated this year it would account for about $2 billion.

That’s what we call “growth”.

Weiser reads the writing on the wall and arrives at the correct conclusion: Brick and mortar retailers should find new ways to embrace mobile commerce if they want to stay in business. She quotes Avi Greengart, research director, consumer devices, at Current Analysis, saying that merchants who invest in mobile sales now “will reap the benefits of m-commerce far faster” than those who drag their feet.

Oded Israeli, director of product management and marketing for Amdocs Mobile Payments, told Weiser that as far as service providers are concerned, operators usually see these transactions going over-the-top, “as they only provide the connectivity for regular card transactions.” But carriers can play a larger role in smaller impulse purchases, “providing the funds for the transaction through the postpaid bill or prepaid balance.”

Probably not a Ferrari, though. Sorry.

David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.

 

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20
Dec 11

Six Social Media Trends for 2012

Great post from David Armano from Edelman Digital on his social media thoughts for 2012.

Key extracts included below, and full article here.

So what can we expect in 2012 in a world that seems to grow ever connected by the hour? Here are six predictions to ponder, in no particular order:

Convergence Emergence. For a glimpse into how social will further integrate with “real life,” we can look at what Coca Cola experimented with all the way back in 2010. Coke created an amusement park where participants could “swipe” their RFID-equipped wristbands at kiosks, which posted to their Facebook account what they were doing and where. Also, as part of a marketing campaign, Domino’s Pizza posted feedback — unfiltered feedback — on a large billboard in Times Square, bringing together real opinions from real people pulled from a digital source and displayed in the real world. These types of “trans-media” experiences are likely to define “social” in the year to come.

The Cult of Influence. In much the same way that Google has defined a system that rewards those who produce findable content, there is a race on to develop a system that will reward those who wield the most social influence. One particular player has emerged, Klout, determined to establish their platform as the authority of digital influence. Klout’s attempt to convert digital influence into business value underscores a much bigger movement which we’ll continue to see play out in the next year. To some degree everyone now has some digital influence (not just celebrities, academics, policy makers or those who sway public opinion). But for the next year, the cult of influence becomes less about consumer plays like Klout and more about the tools and techniques professionals use to “score” digital influence and actually harness, scale and measure the results of it.

Gamification Nation. No we’re not taking about video games. Rather, game-like qualities are emerging within a number of social apps in your browser or mobile device. From levels, to leaderboards, to badges or points, rewards for participation abound. It’s likely that the trend will have to evolve given how competition for our time and attention this gaming creates. Primarily, gamification has been used in consumer settings, but look for it in other areas from HR, to government, healthcare and even business management. Perhaps negotiating your next raise will be tied to your position on the company’s digital leaderboard.

Social Sharing. Ideas, opinions, media, status updates are all part of what makes social media a powerful and often disruptive force. The media industry was one of the first to understand this, adding sharing options to content, which led to more page views and better status in search results. What comes next in social sharing is more closely aligned with e-commerce or web transactions. For example, Sears allows a user to share a product or review with their networks directly from the site. Sharing that vacation you just booked, or recommending a product, or service from any site to a social network is where sharing goes next. We probably don’t know what we are willing to share until we see the option to do it.

Social Television. For many of us, watching television is already a social act, whether it’s talking to the person next to you, or texting, tweeting, and calling friends about what you’re watching. But television is about to become a social experience in a bigger and broader sense. The X Factor nowallows voting via Twitter and highlights other social promotions, which encourages viewers to tap social networks while they watch. Another way media consumption is becoming social comes from a network called Get Glue which acts as something of a Foursquare for media. Participants can “check-in” to their favorite shows (or other forms of media) and collect stickers to tell the world what programs they love. Watch for more of this this year as ratings rise for socially integrated shows.

The Micro Economy. Lastly as we roll into 2012, watch for a more social approach to solving business problems through a sort of micro-economy. Kickstarter gives anyone with a project, the opportunity to get that initiative funded by those who choose to (and patrons receive something in return). A crowdsourcing platform for would be inventors called Quirky lets the best product ideas rise to the top and then helps them get produced and sold while the “inventor” takes a cut. Air BnB turns homes into hotels and travelers into guests, providing both parties with an opportunity to make and save money. These examples may point to a new future reality where economic value is directly negotiated and exchanged between individuals over institutions.

These are a few emerging trends which come to mind. As with anything, looking to the past often gives us clues for what may come in the future.

 

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29
Oct 11

New site for MDS

This is a nice little site we’ve just launched for Music and Dance Schools, the organisation that oversees the marketing for the nine specialist Music and Dance Schools which are funded by the UK government. The Royal Ballet School in Covent Garden is one of the schools in their stable.

Brevity and directness was a key part of the brief, linking visitors and campaign responders off to the network of school sites for application information. A simple, straightforward and visually appealing design won the day.

See www.musicanddanceschools.com

 

 

 

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31
Aug 11

New site launch for P20

We’ve been working on the P20 brand for several years now, and were pleased to be commissioned to design and build a new web site this summer. The new site went live last week, check it out here….www.p20.co.uk

You’ll probably think we’re being biased, but we’ve all used P20 this summer and it really is a great product. If you haven’t tried it yet, make sure you do next time you hit the sun!.  (See: P20 Stockists)

New home page design below….

 

 

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21
Jun 11

Jasper appointed for new e-commerce venture

Jasper are pleased to announce we’ve been appointed to work on a new e-commerce venture which will sell very upmarket personalised accessories.

Work will include full branding and identity development and the creation of a highly personalised e-commerce platform. We can’t say much more now, but there will be more announcements to follow soon.  Exciting stuff!

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06
Jun 11

New site coming for United Designers

Exciting stuff…Jasper has been commissioned to develop the web site for a new venture capitalist-funded project in Dubai…called United Designers. The site will promote the retail experience for a new boutique of up and coming designers, each showing and selling only a small number of pieces each.

Watch this space!

 

 

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25
Mar 11

Sex:Positive goes live

After much hard work and late nights, we were hugely pleased to launch the Sex:Positive site for Brook recently.

This is a great campaign designed to challenge society’s negative attitudes about young people and sex. The site centres around a pledging application which asks people to support the campaign and also to upload their own pledge video.

The site is uses a range of technical platforms, including Twitter, Facebook, You Tube and Tumblr, all integrated and displayed in one single campaign hub.

Check out the site and make your pledge too… see www.sexpositive.org.uk



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02
Feb 11

Ryan Boden joins the team

We’re pleased to announce that Ryan Boden joins us this week in our client and projects team.  Ryan’s got great experience covering both technical develpment and marketing, having spent time working in Thomas Cook’s online marketing department.

Welcome Ryan!

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